Cover for medical emergencies when travelling or living abroad

Being a member of a medical scheme comes with additional benefits when travelling out of South Africa. The process is simple, let FPM know when, where and for how long you will be out of SA and we will notify your medical scheme as well as provide you with a letter to carry with you giving details of benefits available to you and who to contact.

The way it works is when travelling abroad and you find yourself in need of medical assistance, you can visit a provider, pay for services upfront and when you return to South Africa claim the expenses back from the medical scheme in line with your benefits. However in the event of an emergency the country you are in may proceed with providing care as long as you have your letter confirming medical scheme coverage while travelling.

These benefits are in place for 90 days after departing South Africa, thereafter your medical scheme will no longer provide cover while travelling.

So what’s next?

FPM have recently contracted with Bupa Global. Bupa Global is recognised world-wide as a health care company that offers general, chronic and emergency healthcare coverage when travelling or living abroad.

Whether you are an international businessman travelling from country to country for extended periods, A student studying abroad or an international company seeking solutions for your staff all over the world Bupa Global will be able to offer a tailor made solution that suits your medical needs.

Bupa Global offers:

  • Freedom to choose any recognised medical practitioner, hospital or healthcare facility, within your area of cover.
  • Through an interpreter service, their advisors are able to communicate with you in the language of your choice and are available to offer help, advice and reassurance, 24 hours a day, 365 days a year.
  • An emergency assistance team is on standby to help with everything from locating the right medical facility to organising air ambulance evacuation at short notice.
  • Speedy and safe evacuation, including air ambulances and scheduled flights to the right medical facility within the region*.
  • Depending on the condition, Bupa also appoints a dedicated case manager for all complex treatment or lengthy stays in hospital.
  • Their medical concierge and hospitality program provides patients’ and their families with support and guidance during a hospital stay.

If you have any questions or require a quotation please contact the FPM Employee Benefits Team and we will be happy to assist.

FPM finding new ways to help you.

This article is a general information sheet and should not be used or relied on as professional advice. No liability can be accepted for any errors or omissions nor for any loss or damage arising from reliance upon any information herein. Always contact your financial adviser for specific and detailed advice. Errors and omissions excepted. (E&OE)